Tryahu➡️Special Care Instructions for Fashion Products!

To maintain the quality of our delicate fabrics, including printed, embroidered, and embellished materials, please note:

✅Slight variations in colour, texture, and finish may occur

✅Dry cleaning only is recommended to prevent damage

☎️Need Assistance?

Contact Our Customer Support

☑️Call/WhatsApp:
☑️+233 573444048
☑️+233 546122137
☑️0302986021

✅Email address: info@tryahu.com

✅Office Hours:

➡️Monday - Saturday: 8 am - 6 pm

➡️Order Now & Get Instant Delivery

✅Same-day delivery instant within Accra

✅ 48-hour delivery within and outside Accra

➡️Grab Yours Now!

✅It typically takes up to 7 business days to process an exchange once we receive the returned item(s) on time.

✅Please note that the cost of shipping or delivering the item back to Tryahu is the customer’s responsibility, except in cases where the item has a manufacturing defect or the wrong product was received.

✅ Additionally, Tryahu does not take responsibility for goods damaged during transit.

✅Also, if the item is damaged during transit, please follow these steps:

➡️Document the Damage:

Take clear photos of the damaged item and the packaging as soon as you receive it.

➡️Contact Tryahu Support:

Reach out to our customer support team immediately with the photos and a detailed description of the damage.

➡️Provide Order Details:

Include your order number and any other relevant information to help us process your claim quickly.

➡️Wait for Instructions:

➡️Our support team will guide you through the next steps, which may include returning the item or receiving a replacement.

➡️We aim to resolve such issues promptly to ensure your satisfaction.

New➡️Tryahu Product Exchange Policy

➡️We want to ensure you're completely satisfied with your purchase. If you'd like to exchange an item, follow these steps:

➡️Eligibility:

✅ Items must be in original condition with tags attached

✅ Items must be returned within 3 days after the purchase

➡️Exchange Process:

✅ Submit the Product Exchange Form on our website

✅ Our team will assess your exchange request and approve or reject it

✅ Upon approval, we'll credit Tryahu Cash Points into your account, equivalent to the item's value

➡️Redemption:

✅ Use Tryahu Cash Points to purchase any product of equivalent value

✅ Browse our collection and choose your new item

➡️Convenience Fee:

✅ A fee of GH₵ 20.00 will be levied on all product exchange requests.

➡️Important Notes:

✅ Tryahu Cash Points are non-transferable and non-refundable

✅ Exchange requests may take 7 business days to process

✅ Items purchased during sales or promotions may have limited exchange time.

➡️Contact Us:

✅ For assistance or inquiries, call 0546122137 / 0302986021

Tryahu Exchange Policy Eligibility Criteria!!

✅ We strive to ensure customer satisfaction. You may exchange an item under the following circumstances:

➡️ Eligible Reasons for Exchange:

✅ Unsatisfied with Purchase:

The item must be unopened, in its original condition, and with tags attached.

✅ Manufacturing Defects: The item has a defect or flaw due to manufacturing

✅ Wrong Product Received: The item received differs from the one ordered

➡️ Exchange Request Guidelines:

✅ Timeframe: Submit the Product Exchange Form within 24 hours of receiving your order

✅ Item Condition: The item must be in its original condition, with tags attached and packaging intact

✅ Form Submission:

Complete and submit the Product Exchange Form on our website

➡️Next Steps:

Once we receive your exchange request, our team will:

✅ Review your submission

✅ Approve or reject the exchange request

✅ Process the exchange (if approved)

➡️ Important Notes:

✅ Exchange requests received after 24 hours may not be accepted

✅ Items damaged or altered by the customer are not eligible for exchange

✅ Please contact our customer support team for assistance

➡️Contact Us:

☎️☎️☎️ Call now: 0546122137 0302986021

No, we currently do not accept returns or offer cash refunds for a purchase. However, you may exchange a product within 7 business days of receiving your order. After 7 days your order will be rejected or considered invalid order. You must also provide us with good valid reasons to back your RETURN ORDER. The order must be in its original state as delivered.

Tryahu Order Cancellation Policy!!!

➡️ We understand that changes can occur. If you'd like to cancel your order, please follow the steps below:

➡️ Order Cancellation Request:

➡️ Send an email to info@tryahu.com within 24 hours of placing your order

➡️ Include your order number and cancellation request in the email

➡️ Important Notes:

✅ Cancellation requests received after 24 hours may not be accepted

✅ Orders that have already been processed or shipped cannot be cancelled

✅ Refunds, if applicable, will be processed within 7 business days

➡️Contact Us:

✅ For assistance or inquiries, call 0546122137 / 0302986021 or email info@tryahu.com.

➡️FAQs:

✅ Q: Can I cancel my order after 24 hours?

✅ A: No, cancellation requests received after 24 hours may not be accepted

✅ Q: Can I cancel my order if it's already been shipped?

✅ A: No, orders that have already been processed or shipped cannot be cancelled.

YES, you can change the delivery address by contacting our Customer Service at info@tryahu.com, before the order gets verified. The delivery address cannot be changed after you received a confirmation email. So make sure you check your orders carefully before you checkout.

It depends, however, we levy a nominal delivery charge base on the weight of the product. On average, a single product can incur a charge of Ghs10.00 within Accra only. We offer Free instant delivery on all orders above Ghs 1000.00 within Accra only.

You will receive an order confirmation email from us with details of your purchase along with shipping details and a tracking number.

You will receive your package within 1-10 working days depending on your location.

Your payment details can be rejected due to incorrect information being entered, mismatching of the shipping and billing address or non-availability of funds in your account. In such cases, please contact your bank or reload your account and try again.

You may also contact our Customer Care for support on how to submit your details!

We accept payments through Paystack, WeCashup, Bank Transfer, PayPal, Visa Card, Master Card, Mobile Money services to all networks, and Cash on Delivery (COD).

For instance, we use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. However, we are limited in our efforts by the technologies currently available, and no data transmission or storage over the Internet can 100% be guaranteed to be perfectly safe. Therefore, we work very hard to protect your information and privacy and promise or guarantee that your information will always be private, safe and secure.

A Coupon Code cannot be combined with any other promotional or discount offer. We do not process refunds for a Coupon Code. The validity of a Coupon Code cannot be extended under any circumstances. You may need to Login into your account to use some coupon codes.

Yes, every Coupon Code issued has a validity period beyond which it cannot be redeemed. You are advised to redeem your coupon code immediately and save some money to help you purchase more products.

When checking out and proceeding to pay, you will be prompted to enter a Coupon Code to avail a discount on your purchase. Only one Coupon Code can be used per order. Enter your coupon code to redeem it now.

Within 24 hours of your purchase, you will receive an order confirmation email from Tryahu.com. You can also log in to My Account to check the status of your order.

After your order has been confirmed, an invoice will be sent to the email address provided while placing your purchase. Please check your email box.

My Account is where you can edit all your account information, find details of your order history, and learn about your Tryahu Cash Points balance and other information related to your transactions on Tryahu.com.

I: Bonuses are paid out each week on every Friday. This can be done through the payment systems provided to us during your First purchase(s) and Billing Address.

Ii: Through other Fast and Reliable payment methods.

Iii: Send your full name and Contact details to info@tryahu.com.

Please Note: For security reasons, attach a copy of all invoice(s ) regarding purchase(s ) of you and/ Or Referred Customer(s) for rapid process and a Copy of any valid National ID in any Giving Country.

For more information, please…. “Contact us Now"

OFFICE NUMBER:
0302986021

Help your friends and family to shop more, save more and win amazing shopping referral prizes here at Tryahu.com!

To Qualify for a referral bonus one must be able to meet this requirement at any given period of time!

A: Must be 18 years and Above and mentally sound.

B: Must have an Account with tryahu.com with at least a one-time purchase of any amount of our products.

          SIMPLE RULES TO FOLLOW!

All you have to do is simple and pure!

A: Refer this website to as many people as possible through word-of-mouth recommendations or share it on your social media channels on your platforms.

Repeat the cycle by teaching all new members to Do the Same.

Please Note: You are advised to keep a copy of the invoice of purchase of you and all referred members.

B: For each new Preferred Customer who purchases any of our products, you will earn a 1% commission on their First Order.

C: You and/ Or the person must order products worth at least GHS 500.00…! At any calendar month to qualify;

I:GHS 100+ = Instant Bonus  (shopping voucher)!

II: GHS 500+ = Instant Bonus (shopping voucher)!

III: GHS1000+ =Instant Cash + T-Shirt

IV: GHS 5000+ = Instant Cash + shopping Voucher + T-Shirt

V; GHS 10000+ =Instant Cash + Smart Phone + Shopping Voucher + T-Shirt.

Tryahu provides convenient delivery options to ensure you receive your purchases quickly and efficiently.

✅ Cash-on-Delivery (COD) Service:

➡️ Available within Accra only

➡️ Offered on selected products

➡️ Fast delivery and authentic ready products

➡️ Products delivered in good condition

✅ Free Delivery:

➡️ Available within Accra on orders above GHS 1000.00

➡️ No additional delivery fees

✅Delivery Areas:

➡️Accra: (cash-on-delivery and free delivery available)

✅Delivery Timeline:

The estimated delivery timeline is within 1-3 business workdays in Ghana.

✅Payment Methods:

➡️ Cash-on-delivery (COD)

➡️ Online Payment methods and All the network's mobile money services are available to enhance smooth and fast transactions.

✅Important Notes:

COD services will not be available to all customers outside of Accra and beyond.

We do instant shipping / delivery from Ghana and beyond. Our Shipping service is of high standard and we get it delivered within 1 – 10 Working days. We use both local and international couriers depending on your location. Very safe and secured.

However, Orders received Monday to Friday before 3pm, are shipped the same day and orders received after 3pm are shipped next business day. There are no orders shipped out on Saturday, Sunday or on holidays. If you place your order on those days it will be shipped out the following business day.

All deliveries come with online tracking and all orders are shipped in discreet, unmarked boxes.

Yes, we assure you of best quality products and services to meet all your preferences.

However, the quality depends on the price, we have thousands of products from different brands and categories, we can't promise that all the products have the same quality, for we need to satisfy different customer's need. Someone needs high quality products only, SOMEONE needs low price, average quality, But in all you will definitely get value for money products. We always strive hard to exceed our customer(s) needs and requirements.

By clicking on my Account on the top right corner of the homepage, a new window will open where you will be asked for some few details to set up your account.

We recommend you register in order to track your order(s) and get all the necessary details related to your account. You also have the option of adding products to your cart and opting for guest Checkout by entering your email address.